As a mission-focused, strategic-minded leader with experience growing an organization, leading teams, and developing a performance culture, I understand what it takes to delight customers with great food and experiences.
Given my passion and exposure with great food and excellent companies, below are some keys to success I have employed.
- Develop a food service culture “obsessed with fresh”
- Customer service beyond “lip service” Be engaging and interactive.
- Be innovative. Differentiate from the crowded field of competitors.
- Create proof points
- Make customer centric decisions
- Create and maintain consistent standards and specifications
- Create a simplified business model that continually improves quality while reducing costs
- Promote healthier lifestyles
- Employ sustainable business practices and demand the same from partners
- Make the stores the first choice for all customers’ meal time and shopping needs
- Better position departments to meet customers’ casual dining needs
My leadership style is to lead by example, and not micro-manage. I have been successful in surrounding myself with high performing people. I believe in hiring the right personalities and training the best behaviors. I’m well organized and understand success lies in the details. My project management skills are exemplary; having worked with very little resources to having dedicated project teams at my disposal. I am very comfortable in the kitchen or in the boardroom. I have worked side-by-side with some of the top talent in the industry.
Delivering outstanding food solutions is my passion.
Contact me to learn more.
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